Tell us what's wrong at your property. We find the right professional, get the price approved, coordinate access with tenants and building staff, and follow up until the job is done.
Serving Miami-Dade, Broward, and Palm Beach counties.
Work orderExample
Received
Leak under the kitchen sink
The same five steps on every job, from a dripping faucet to a full turnover punch list. The steps in yellow are yours. We handle the rest.
Use the request form or call us. If photos would help, we'll ask for them.
We match the job with a qualified professional in your area, licensed where the work requires it.
You see the quote before any non-emergency work begins. Nothing moves forward without your OK.
Date, time window, and access are confirmed with everyone involved: owner, tenant, building staff, and the pro.
We confirm the work is done and send you photos, the invoice, and any notes for your records.
Pick a trade to start a request. Not sure what you need? Describe the problem and we'll figure out who to send.
Work that requires a Florida license is done by appropriately licensed professionals.
Use us as an extra maintenance resource. Send the work orders your team doesn't have time for, and we'll take care of the vendor, the resident, and the closeout.
See how it works for property managersApprove quotes from wherever you are. We coordinate the pro, your tenant, and the building, then send photos when it's done.
Maintenance for ownersAn extra maintenance resource for overflow work orders, turnovers, and properties outside your vendors' range.
Condos, rentals, and investment properties, including owners who live out of state or abroad.
Offices, stores, restaurants, medical offices, and independent hotels, with repairs scheduled around your hours.
A dependable contact for your clients' pre-listing, inspection, and move-in repairs.
From Miami to West Palm Beach. If your city isn't listed, send the request anyway. We'll confirm coverage before anything is scheduled.
Miami, Brickell, Downtown Miami, Miami Beach, Coral Gables, Doral, Aventura, Sunny Isles Beach, North Miami, Kendall
Fort Lauderdale, Hollywood, Hallandale Beach, Davie, Plantation, Pembroke Pines, Weston, Deerfield Beach
Boca Raton, Delray Beach, Boynton Beach, Lake Worth Beach, West Palm Beach
Have a question that isn't here? Add it to your request and we'll answer it.
No. 365 Service Hub is a coordination company. We match your request with an independent professional suited to the job, then manage the scheduling, communication, and follow-up.
You get a quote before any work begins, and nothing moves forward until you approve it.
Before a pro joins our network, we review their trade license when the work requires one, along with their proof of insurance.
If anyone is in danger, call 911 first. If you smell gas, leave the building and call from outside. We coordinate urgent repairs as quickly as available pros allow, but we are not an emergency response service.
Yes. We'll confirm approval with your landlord or property manager before any work is scheduled.
No. We work alongside the vendors you already use, as an extra resource for overflow, hard-to-staff trades, or properties outside their range.
For property management companies
365 Service Hub works alongside your maintenance team. Send us a work order and we'll source the right pro, coordinate with the resident, and close it out with photos and an invoice.
Make-ready listExample
3 of 4 done
Unit 3B, Hollywood
Photos attached for every finished item.
Keep the vendors you have. Bring us in for the work that tends to stall.
When your regular vendors are booked out, we find a qualified pro who can get there.
Paint, patch, fixtures, appliances, and cleaning between residents, coordinated as one punch list.
A portfolio that stretches from Miami-Dade to Palm Beach doesn't have to stretch your vendor list.
Send the list. We coordinate each trade and report back item by item.
Your approval rules, your residents, your records. We do the legwork in between.
The fastest way to find out if we're useful is to hand us a real request. If it goes well, we'll talk about supporting more of your portfolio.
For owners and landlords
For condo owners, landlords, and investors across South Florida, including owners who live out of state or abroad. Tell us what's wrong. We line up the pro, coordinate with your tenant, and send you photos when it's done.
Closeout summaryExample
Completed
Running toilet, Aventura condo
Sent to the owner. Tenant told the job is closed.
You make every decision. You just don't have to be on site to make it.
Many associations require vendor paperwork, like a certificate of insurance, before a contractor is allowed in. We sort that out with the management office ahead of the visit.
Your tenant can report the problem to us directly. We confirm the cost with you first, then book a time that works for them.
Repairs scheduled around your booking calendar, so fixes happen between guests.
One contact for every unit, with a record of what was done where. Tell us about your portfolio.
For businesses and commercial properties
Offices, retail stores, restaurants, medical offices, and independent hotels across South Florida. One point of contact for plumbing, electrical, A/C, and everyday repairs, scheduled around your hours whenever possible.
Service requestExample
Scheduled
A/C not cooling, retail store in Coral Gables
Quote, approval, and invoice in one thread.
You don't need a new contractor every time something breaks. Send the request and we find the pro.
Before opening, after close, or between shifts, whenever the pro's availability allows.
Quotes, approvals, and invoices come from one contact, which makes them easy to track.
You approve the cost before any non-emergency work begins.
A room with a dead A/C or a running toilet stays off the market until someone fixes it. We coordinate A/C, plumbing, appliance, and general repairs so rooms get back into service.
For real estate agents and teams
Pre-listing fixes, inspection repairs, move-in punch lists, and ongoing care for investor clients. You make the introduction. We coordinate the work and keep you posted if your client wants you in the loop.
Inspection repair listExample
Quoted
Single-family home, Pembroke Pines
Each item quoted for your client's approval.
Through the whole transaction, and after it.
Touch-up paint, fixtures, and small repairs that help a home show well.
Items from the report, routed to the right trades, with licensed pros where required.
Final punch-list items, so the walkthrough goes smoothly.
Your buyer's first repairs, with a contact you already know.
Ongoing maintenance coordination for the rentals your investor clients buy, long after closing.
We coordinate service across Miami-Dade, Broward, and Palm Beach counties. If you don't see your city, send the request anyway. We'll confirm coverage before anything is scheduled.
North
South
The repair is usually the easy part. Lining up the right pro, the approval, and the access is where things slip. That's the part we take on.
365 Service Hub grew out of hands-on experience coordinating service calls for residential properties in Miami.
A tenant reports a leak. Someone has to figure out what kind of pro is needed, find one who's available, explain the problem, get the owner's approval, arrange access, and make sure the work actually gets finished. Every one of those steps is a chance for a missed call or a misunderstanding.
Our founder, Gonzalo Marquez, learned the work coordinating service calls for a Miami real estate professional starting in 2023, working between owners, tenants, agents, and the plumbers, electricians, and handymen who do the repairs. That experience is why 365 Service Hub is built around one point of contact for every property need.
Maintenance isn't a one-time event. The name stands for a relationship that lasts all year. We want to be the contact you go back to every time something comes up, instead of a number you search for once.
Tell us what's going on. We'll confirm we cover your area, line up the right pro, and get the price approved before any work begins.
Is anyone in danger? If you smell gas, see smoke or sparks, or water is near anything electrical, get everyone out and call 911. Send us the details once everyone is safe.
For property managers, businesses, and agents
Tell us about your properties and where maintenance gets stuck. We'll set up a short intro call to see whether a trial work order makes sense.
For service professionals
We're building a network of reliable plumbers, electricians, A/C technicians, handymen, and other pros across South Florida. If you show up on time and communicate well, we want to hear from you.
How 365 Service Hub collects, uses, shares, and protects the information you give us.
365 Service Hub does not perform repairs, maintenance, or construction work, and we are not a licensed contractor. We connect property owners, tenants, property managers, and businesses with independent service professionals who hold the licenses their trade requires. The professional you are matched with performs the work and is responsible for it.
This policy covers the website and services of 365 Service Hub, a property maintenance coordination service for Miami-Dade, Broward, and Palm Beach counties in Florida. In this policy, "we," "us," and "our" mean 365 Service Hub.
The service professionals we work with are independent businesses, not our employees. Their own privacy practices apply to any information they collect from you directly.
We collect the information you give us through our forms, or by phone, text, WhatsApp, or email. This can include:
If you give us information about someone else, such as a tenant, owner, or building contact, please make sure you are allowed to share it.
When you visit our website, our hosting and technology providers may automatically receive technical information such as your IP address, browser type, device type, and the pages you view. We do not currently use advertising cookies. If we add analytics or advertising tools, we will update this policy.
We share information only as needed to coordinate your request or run our business:
We do not sell your personal information, and we do not share it with third parties for their own marketing.
If you choose to be contacted by text or WhatsApp, we will send you messages about your request, such as scheduling details, status updates, and questions about the job. Message frequency varies. Message and data rates may apply. You can reply STOP to stop text messages at any time, or HELP for help. On WhatsApp, just tell us you no longer want messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties, except the providers that deliver our text messages.
We use reasonable safeguards to protect the information you share with us. No website or messaging system is completely secure, so please do not send alarm codes, lockbox codes, gate codes, or passwords through our forms. We will arrange access details with you directly.
We keep information for as long as we need it to coordinate requests, maintain job records, meet legal, tax, and accounting requirements, and resolve disputes. After that, we delete it or remove the details that identify you.
You can ask us to show you, correct, or delete the personal information we have about you by contacting us using the details below. We may need to keep some information to finish a job in progress, keep required business records, or comply with the law.
You can stop text messages by replying STOP. If we ever send you marketing emails, each one will include a way to unsubscribe.
Our website and services are meant for adults. We do not knowingly collect personal information from children under 13.
Our team and our service providers may store and access information in the United States and in other countries.
Our website does not respond to Do Not Track browser signals. We do not track visitors across other websites.
We may update this policy from time to time. When we do, we will change the effective date at the top of this page. For significant changes, we will also post a notice on our website.
Send us the details. We'll confirm we cover your area and take it from there.